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Shipping policy
Shipping Policy
Last Updated: 4/10/2026
At INTENSE Goosebumps, we aim to provide a smooth, reliable, and discreet delivery experience. Please review the information below before placing your order.
1. Shipping Methods
We currently offer the following shipping options:
- Standard Shipping: 10-15 Days
Available shipping methods may vary depending on your delivery location and the products in your order.
2. Order Processing
Orders are normally processed within 24 Hr business days after successful payment.
Orders placed on weekends or public holidays may begin processing on the next business day.
Once your order has been processed and handed to the shipping carrier, you will receive tracking information when available.
3. Delivery Timeframes
Estimated delivery times are:
Standard Shipping: 10-15 Days
These are estimated delivery times, not guaranteed delivery dates. Delays may occur because of carrier disruptions, weather, holidays, customs, incorrect addresses, or other circumstances outside our reasonable control.
4. Shipping Costs
Shipping charges are calculated and displayed at checkout.
- Standard Shipping; $19.00
Shipping costs may vary depending on destination, order value, package size, weight, and shipping method.
5. Tracking Information
Once your order has been shipped, we will provide tracking information by email or through your order details, where available.
Please allow up to [Intense Goosebumps ] for tracking information to become active after shipment.
If your tracking information has not updated for an extended period, please contact us at:
intensegoosebumps@gmail.com
6. Delivery Issues and Delays
If your order is delayed, please first check the tracking information provided by the carrier.
If your package is marked as delivered but you have not received it, please check with household members, neighbors, building reception, or the delivery location before contacting us.
If you still cannot locate your package, contact us at intensegoosebumps@gmail.com and provide your order number.
We will work with the shipping provider to investigate the issue.
INTENSE Goosebumps is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, customs processing, public holidays, incorrect addresses, or other unforeseen events.
7. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you provide an incorrect or incomplete address and the package cannot be delivered, additional shipping charges may apply for reshipment.
Please contact us as soon as possible if you notice an error in your shipping information.
8. Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and product before disposing of any packaging materials.
Contact us at intensegoosebumps@gmail.com within [X DAYS] of delivery with:
- Your order number
- Photos of the package
- Photos/videos of the product
- A brief description of the damage
We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy.
9. International Shipping
We may offer international shipping to selected countries.
International delivery times may vary depending on the destination and carrier.
Customers are responsible for any applicable customs duties, import taxes, or other charges imposed by the destination country unless otherwise stated at checkout.
Some products may not be available for international delivery due to legal, carrier, or product restrictions.
10. Discreet Packaging
Where available through our fulfillment and shipping partners, orders may be shipped in discreet packaging without unnecessary product details displayed on the outside of the package.
Packaging options may vary depending on the supplier, fulfillment provider, destination, and shipping method.
11. Contact Us
For shipping questions or assistance with an existing order:
INTENSE Goosebumps
Email: intensegoosebumps@gmail.com
Business Address: Shivaji School, Station Fail, Borgaon Road, Wardha, Maharashtra, India
Please include your order number when contacting us so we can assist you more efficiently.